I have over 35 years experience working with computer systems and technologies of all types and designs in various environments. Visit my About page to see detailed information about my background. This broad skill set I have acquired over the years has allowed me to develop excellent critical thinking and problem solving skills to apply creative and effective IT solutions.
On-Site and Online Support
In a matter of seconds, I can be logged onto your PC to assist you with your computer problems, provide computer-based training, or address any other computer needs you may have. This means that you can get instant computer support instead of waiting for a technician to show up at your workplace or home. Check out the Support page for more information.
Complex Technology Made Easy
I not only have the technical expertise to implement high-tech IT solutions, but the communication skills to help people understand exactly what they need to know. Many people do not want to be overwhelmed with unnecessary technical jargon. They just want their computer systems to work.
Customer Satisfaction
I am dedicated to providing the best possible solutions for my clients and am committed to customer satisfaction. I realize that each and every one of my clients is unique and should be treated as such. If you are not 100% satisfied with the services I provide, I will do what I have to so that your are 100% satisfied. My customers come first.
Results
I deliver powerful solutions. I deliver creative suggestions. I deliver outstanding customer service.
I deliver results.
Honesty
I highly value honesty and integrity. I am always honest with my clients even when my advice may not be exactly what they want to hear. My clients will always get my honest opinion even if it makes my job more difficult.
Not Your Typical "IT Geek"
I take my job very seriously, but I also enjoy what I do. I believe that it is important for my clients to feel comfortable and confident in my abilities. I also feel that it is important to establish a good working relationship with my clients. I am friendly, courteous, have a great sense of humor, and I don't speak in "binary" or "code."
